A little help.
A clearer next step.

Open the delivery in the app and message your selected courier for pickup arrangements, directions or arrival updates. For an account issue, a platform problem or help with a dispute, open Help & support or email us. CourierHub connects customers with independent couriers; your selected courier carries out the delivery.

The starting fee on a courier profile is their advertised minimum, not the final price for every job. Submit your request, then review and approve the courier’s quote. Couriers set their own prices. If a courier proposes a revised price, you can review it before accepting. Delivery payments currently use cash paid directly to the courier.

A courier must be available, within their working hours and eligible to accept new requests. Check their profile and service districts, or choose another available courier. Your email must be verified before submitting a request.

Live tracking is available when the courier has started sharing location for an active delivery. Updates depend on device permissions, location signal and internet connectivity. Check the delivery status and contact the courier if you need an update.

Open the delivery details to see the actions available at its current stage. If a package has already been picked up, contact the courier to arrange the next steps. Use Help & support for a dispute and include the delivery ID and a short explanation.

Choose Forgot password? on the sign-in page and enter your account email. Follow the link in the reset email and check your spam folder if it does not arrive. If you normally use Apple or Google, use that same sign-in option.

Sign in and follow the email-verification prompt when requesting a delivery or applying as a courier. Open the verification link in your inbox, return to the app and check your verification status. If the link has expired, request a new one.

Open Settings in CourierHub and check your notification preferences. If notifications are blocked by your device, use the notification-settings button to open the system settings and allow them.

Yes. Open Settings and choose English or Spanish.

Open Account → Delete account in the app and follow the confirmation steps. Finish or cancel active deliveries first. If you cannot access the app, use the account-deletion instructions linked below or email us from your account email.

Create an account and choose the option to list your courier service. Complete the application and upload the required driver’s license. Approval, complete public details and an active membership are required before accepting jobs. Individuals and courier businesses can apply.

Use your courier workspace in the app or sign in at portal.courierhub.bz. Your account determines the workspace you see. You can manage your profile, availability and delivery requests with the tools provided there.

Open your courier billing section for the current fee, invoice, bank details and transfer reference. Make the bank transfer, then submit proof for verification. A screenshot alone does not confirm payment. Membership starts with the first verified payment, and renewals follow your billing anniversary. Check your invoice for its due date and any grace period.

Check your application status, public-profile requirements, working hours, online availability and membership invoice. Overdue membership or an administrative restriction may prevent new requests. Contact support if the status appears incorrect.